Free shipping on every order. Details
VelmoraFamily Fashion Store

Frequently asked questions

How should I size outerwear?

Choose your usual size if you plan to wear a tee or thin knit underneath, and one size up if you want room for a sweater or fleece. Each product page lists the length and fit.

Are your jackets waterproof?

We describe each jacket by what it is: a rain jacket, a puffer, a fleece. We do not make performance claims, so read the product page description for how each piece is made.

Is shipping really free?

Yes. Every order within the United States ships free, with no minimum order and no handling fee.

How long will my order take?

We ship within one to two business days. Delivery typically takes three to seven business days after that.

What if it does not fit?

Return it within 30 days from the date you receive it for a refund. Open and unopened items are both accepted. The return address is on the Refund Policy page.

Do you ship outside the United States?

Not at this time. We ship to addresses within the United States only.

Do you sell accessories like gloves and scarves?

Not at this time. Our range is jackets, coats, vests, fleece and knit layers.

How much is shipping, and how fast will my order arrive?

Free shipping on every order, with no shipping fee and no handling fee. Orders ship within 1–2 business days, and delivery typically takes 3–7 business days.

What is your refund policy?

Refunds are available within 30 days from the date you receive your order. Open and unopened products are both accepted. Return to: BlinkinTrades Inc, 4711 34th St. N. Suite F, St. Petersburg, FL 33714.

Is this a one-time purchase?

Yes. Every order is a one-time payment, no subscription or recurring charges.

What will appear on my card statement?

Charges appear as VelmoraFamilyFashionSt.

Is there a limit on quantity?

Maximum 5 per item.

How do I reach customer service?

Email support@velmorafamilyfashionstore.com. We are available Monday–Friday 9:00 AM–5:00 PM CT.

Who can buy from this site?

Purchases are open to customers in the United States who are 18 or older.

Need more help? Contact us.